Customer Relationship Management (CRM) is a process used by companies to manage interactions with potential customers and current clients. It assists businesses in creating lifelong customers while at the same time focusing on sales process management.
In the World of Today in the digital era starting an online business is more than ever comfortable. Everyone starts a business with just a handphone as everyone is using smartphones now. Sure, these are two devices that have made their way into the office of an entrepreneur as useful tools for a wide range of essential applications and capabilities making entrepreneurship on-the-go possible.